Your Spanish-Speaking Companion
Don't stress about the language barrier ~ hire a bilingual companion to accompany you to your appointment and translate everything in real-time.
Where do you need a companion?
Each tier is tailored to the specific appointment type. Your companion knows exactly what to expect.
NIE / TIE Appointments
Police station & Extranjería
A bilingual companion accompanies you to your NIE or TIE appointment at the police station or immigration office. They'll translate everything in real-time and make sure nothing gets lost.
What's included
- Meet you at the appointment location
- Real-time Spanish ↔ English translation
- Help you understand officer instructions
- Ensure your documents are presented correctly
- Post-appointment debrief & next steps
Bank Account Opening
CaixaBank, Sabadell, BBVA & more
Opening a Spanish bank account involves paperwork, questions about your tax situation, and product upsells. Your companion makes sure you understand every word and only sign what you need.
What's included
- Meet you at the bank branch
- Translate all banker questions & paperwork
- Help you avoid unnecessary products
- Ensure correct account type is opened
- Clarify fees, cards & online banking setup
Padrón / Town Hall
Empadronamiento & census registration
The padrón is your proof of address in Spain. Town hall staff rarely speak English, and the forms are entirely in Spanish. Your companion handles the conversation so you walk out registered.
What's included
- Meet you at your local Ayuntamiento
- Translate all staff interactions
- Help fill out the empadronamiento form
- Ensure your documents are accepted
- Collect your certificado de empadronamiento
Need us to book the appointment for you too? We handle NIE, TIE & Regreso slots.
View Appointment PackagesFrom booking to sorted in 4 steps
We make it effortless. Here's what happens after you book.
Pick Your Appointment & Pay
Choose the appointment type you need help with and complete payment. Simple, transparent pricing ~ no surprises.
Message Us on WhatsApp
After payment, you'll be redirected to WhatsApp. Share your appointment date, time, and location ~ we'll match you with a companion in Madrid.
Meet Your Companion
Your companion meets you at the appointment location. They're a native Spanish speaker who knows the process inside out.
Walk Out Sorted
Your companion translates everything in real-time, ensures nothing is missed, and debriefs you on next steps afterward.
The language barrier is real.
We bridge it for you.
Government offices, banks, and town halls in Spain rarely have English-speaking staff. One misunderstood question can mean a wasted trip. Our companions have been through it all ~ they know the process and the language.
Native Spanish speakers
Local residents who speak the language fluently and understand regional dialects.
Familiar with the process
They've accompanied dozens of expats through the same appointments. No learning curve.
Available in Madrid
Currently serving Madrid ~ expanding to Barcelona, Valencia, and more soon.
Know your documents
They'll double-check what you're bringing and flag anything missing before you walk in.
In-person, face-to-face translation
Currently serving ~ more cities soon
Per appointment ~ no hourly surprises
Bookings available where possible
Questions we always get
Still have questions? Reach out via the contact page.
Don't face the oficina alone.
A bilingual companion by your side means no miscommunication, no wasted trips, and no stress.
From €79 per appointment. No hourly surprises.